Making the most of PowerImporter

In this guide, you'll learn how to update your Webflow CMS with Airtable using these 5 steps in PowerImporter:
1 Configure Webflow          
2 Configure Airtable
3 Map Airtable views to Webflow collections
4 Map Airtable fields to Webflow fields
5 Run your sync!

Watch our demo video here to visualise the step-by-step guide.
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Here's a step-by-step walkthrough:

Prerequisites:
- A Webflow site with collections you'd like to sync.
- A corresponding table structure on Airtable with relevant data.

Step 1: Prepare  Your Airtable Views
Ensure that you've set up the desired views on Airtable.
Depending on your needs, you might want to sync specific views displaying a subset of your data.
Step 2: Access PowerImporter Workflow
1. Launch PowerImporter.
2. Choose the option to clone or create a new workflow.
Step 3: Webflow  API Key Configuration
1. Enter your Webflow API key.
2. Select the Webflow site you want to sync with.
3. Click  "Save and Continue."
Step 4: Airtable API Key Configuration
1. Enter your Airtable API key.
2. Choose the relevant Airtable base.
Step 5: Map  Airtable Views to Webflow Collections
1. Select the Airtable view you want to sync.
2. Match it with  the corresponding Webflow collection.
Step 6: Field Mapping
1. Map Airtable  fields with Webflow collection fields.
2. PowerImporter  will display only compatible fields, ensuring smooth mapping.
3. Map specific  fields as needed. For instance, convert rich text fields in Airtable to HTML  for compatibility in Webflow.
Step 7: Test the Workflow
1. Click on the "Test and Review" button.
2. PowerImporter  will retrieve Airtable data and map fields without invoking the Webflow API.
3. Check the  simulated results to ensure fields map correctly.
Step 8:  Synchronize
1. Once satisfied  with the simulation, click "Sync."
2. PowerImporter  will call the Webflow API and update the CMS accordingly.
3. Refresh your  Webflow site to see the updated CMS data.
Step 9:  Continuous Updates
1. If you add, modify, or delete records in Airtable, click "Sync" in  PowerImporter after making these changes.
2. PowerImporter will identify any changes and update only the necessary data in Webflow's  CMS.

There are three ways you can sync your Airtable data after creating your workflow in PowerImporter:        
1 Manual, immediate sync: best if you prefer to curate data before publishing.
2 Automatic scheduled sync: run at regular intervals (e.g., hourly or daily) to keep your Webflow CMS website constantly up to date
3 Shared sync button
Go here for more detail on each option.

And that's it! This is how you can effectively use PowerImporter to bridge your Airtable database and Webflow CMS.

To ensure a smooth synchronization process between Airtable and Webflow CMS using PowerImporter, preparing your data in Airtable is essential:
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- Structure your tables clearly
- Define fields precisely
- Make sure you're using the appropriate field types in Airtable
- No redundant or duplicate field in your tables
- Use Linked Records for Relationships
- Clean Your Data
- Utilize Rich Text Fields Where Necessary
- Backup Before Sync
- Document Your Structure

Here's a comprehensive guide to help you best set up your data in Airtable:
1 Structure your tables clearly
- Ensure each table in Airtable has a clear purpose.
- For instance, if you’re dealing with products, have a single table dedicated to product information. If dealing with clients, have another separate table for client information.
- Depending on your needs, you might want to sync specific views displaying a subset of your data.
- Use clear and consistent naming conventions for table names, ensuring they're descriptive of the content they hold.
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2 Define fields precisely
- Make sure you're using the appropriate field types in Airtable.
- For example, use 'Number' fields for numerical data, 'Single Line Text' for short textual information, 'Long Text' for detailed descriptions, etc.

3 Make sure you're using the appropriate field types in Airtable
- For example, use 'Number' fields for numerical data, 'Single Line Text' for short textual information, 'Long Text' for detailed descriptions, etc.
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4 No redundant or duplicate field in your tables
- Ensure there's no redundant or duplicate field in your tables.
- Each field should store unique information.
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5 Use Linked Records for Relationships
- If your data structure involves relationships between different tables, utilize Airtable's 'Linked Record' feature. This allows you to connect entries from one table to another, making data more organized and reducing redundancy.

6 Clean Your Data
- Ensure there are no records with essential fields left empty. These could cause issues during synchronization.
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7 Utilize Rich Text Fields Where Necessary
- If you plan on syncing data that includes formatted text or embedded images, utilize Airtable's rich text field.
- During synchronization, PowerImporter can convert this to HTML for compatibility with Webflow
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8  Backup Before Sync
- Always have a recent backup of your Airtable base before initiating any synchronization.
- This precaution ensures you can restore your data if any issues arise during the sync.
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9  Document Your Structure (especially useful for teams)
Keep a brief document outlining the purpose and structure of each table and field. This not only helps with future modifications but also assists anyone else working with the Airtable base.

By following the steps above, your Airtable data will be well-prepared for synchronization with Webflow using PowerImporter.
Proper preparation minimizes the chances of errors and ensures a seamless integration process for your sync.

In this guide, you'll learn the 3 ways you can update your Webflow CMS with Airtable using PowerImporter.
1 Direct Sync using PowerImporter        
2 Scheduled Sync via PowerImporter
3 Public Sync Button (great for teams)

Here's a step-by-step walkthrough:

‍Prerequisites:
- A Webflow site with collections you'd like to sync.
- A corresponding table structure on Airtable with relevant data.
- A sync set up in PowerImporter

1. Direct sync using PowerImporter - the one-off sync, when you need to sync
- Step 1: Log into PowerImporter.        
- Step 2: Click the ‘sync’ button to initiate the synchronization process.
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2. Scheduled Sync via PowerImporter - the automatic sync, whenever something changes in your Airtable data
‍1. After creating a sync in PowerImporter, you can configure a schedule for automatic synchronization.
2. This can be set to run every hour, every 5 minutes, or every minute, depending on your needs and on your PowerImporter plan.
This option is available to paid plans only.
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3. The Public Sync Button - give access to anyone in your team to perform a sync when they need to
This method allows your team to launch a sync without needing direct access to PowerImporter. Here's how:
1. Within PowerImporter, click on 'edit'
2. Navigate to 'embed' and generate a public URL. This link is secure and only those who have access to it can launch the sync.
3. Share the generated link directly with your team. They can open the link in a new tab and click a button to launch the sync.
4. Alternatively, embed the link into an iframe, possibly on an admin dashboard, giving administrators control over when to initiate the sync.
5. For those who are more tech-savvy, consider embedding the sync button directly within Airtable. Add an embed app on the side of Airtable, click ‘add’, and paste the generated URL. Resize it as needed. Now, whenever your team modifies data in Airtable, they can initiate a sync directly from there.
6. If you're a power user, you can also execute an HTTP POST to the provided URL, launching the sync from platforms like webhooks, Airtable automations, or even Zapier.

For more detail on the Public sync button, go here.

And that's it! This is how you can effectively use PowerImporter to bridge your Airtable database and Webflow CMS..

In this guide, you'll learn how to update your Webflow CMS with a CSV file using PowerImporter.

For users wanting to make bulk changes by exporting from Webflow to CSV:
‍Ideal for those looking to efficiently manage large-scale updates, our CSV to Webflow sync allows you to easily export your Webflow content, make bulk changes in a CSV file, and then seamlessly update your Webflow CMS.
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1 Configure Webflow          
2 Upload your CSV file
3 Map the unique identifiers
4 Map CSV columns to Webflow fields  
5 Run your sync!

Watch our demo video here to visualise the step-by-step guide.
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Here's a step-by-step walkthrough:

‍1. Prepare Your Webflow CMS:  
- Ensure you have collections such as  "videos", "blog posts" and "tags" (or relevant to your data) set up in Webflow.
2. Export your Data to CSV:  
- From your Webflow CMS, export the desired collection to a CSV file.  
- Open this CSV file in a spreadsheet  software for easy editing. For example, Microsoft Excel or Google Sheets.
3. Edit your CSV  Data:  
- Locate and modify the necessary records.    
- Save the modifications to the CSV file.
4. Setting Up PowerImporter and uploading your data:
- Go to PowerImporter and choose the  workflow that suits your need, or clone a similar one.  
- Enter your Webflow API key (you might  have done this previously).  
- Select the Webflow collection you want  to update.  
- Upload your modified CSV file.
5. Mapping Data:  
- Instruct PowerImporter to locate Webflow  records using a unique identifier
6. Run a Test  (optional but recommended):  
- Execute a simulation to see what the  import will do. This will show how PowerImporter reads Webflow items, maps  them based on your CSV file, and how it would update the records.  
- Check the fields mapping to ensure the  data will be imported as desired.
7. Execute the  Import:  
- Run the actual import. This will update  the live records in your Webflow CMS.  
- Upon a successful import, PowerImporter  will confirm the completion.
8. Verify Updates in Webflow:  
- Head back to your Webflow CMS to check  and verify the updates.
Ensure that the records are updated as you intended  in the CSV.

For users who want to create their CSV from scratch or from another data source:
‍Perfect for users starting with data from scratch or migrating from another platform, our guide assists you in creating a CSV file independently, which you can then use to populate or update your Webflow CMS with ease.

1. Prepare Your CSV File:
- If you're creating a CSV file from scratch, use a spreadsheet software like Microsoft Excel or Google Sheets.
- Structure your data in columns, mirroring the fields you have in your Webflow CMS.
- For example, for a product list, your columns might be "Product Name", "Price", "Description", etc.
- Ensure the data is clean and formatted correctly for Webflow. For instance, text fields should be plain text, and links should be valid URLs.
2. Export Your Data to CSV (If using a Spreadsheet Software):
- Once your data is ready in the spreadsheet, export it as a CSV file.
- This can typically be done via the 'File' > 'Save As' or 'Export' options, selecting CSV as the format.
3. Edit Your CSV Data (If Necessary):
- Open your CSV file to make any last-minute edits or to check the data integrity.
- Save any changes to ensure your CSV file is up-to-date.
4. Setting Up PowerImporter and Uploading Your Data:
- Go to PowerImporter and choose the workflow that suits your need.
- Enter your Webflow API key (you might have done this previously).
- Select the Webflow collection you want to update.Upload your CSV file.
5. Mapping Data:
- Instruct PowerImporter to locate Webflow records using a unique identifier, such as a specific field like an email address.
6. Run a Test (Optional but Recommended):
- Execute a simulation to see what the import will do.
- This will show how PowerImporter reads Webflow items, maps them based on your CSV file, and how it would update the records.
- Check the fields mapping to ensure the data will be imported as desired.
7. Execute the Import:
- Run the actual import.
- This will update the live records in your Webflow CMS.
- Upon a successful import, PowerImporter will confirm the completion.
8. Verify Updates in Webflow:
- Head back to your Webflow CMS to check and verify the updates.
- Ensure that the records are updated as you intended in the CSV.

And that's it! Using PowerImporter, you can seamlessly integrate and update your Webflow CMS using a CSV file. This method is particularly useful when needing to make bulk changes or updates.

Please check the section below on how to prepare your CSV data for more information.

Ensuring that your CSV data is correctly formatted and prepared is crucial for a smooth and efficient PowerImporter workflow. Here are the main things to consider:
- Understand Your Target Structure
- Consistent Headers
- Unique Identifiers
- Data Formatting
- Text and Strings
- Reference Fields and Multi-Reference Fields
- List and Array Data
- Eliminate Unnecessary Columns
- Check for Missing Data
- Encoding and File Format
- Backup and Test
- Data Validation
- Documentation

Here's a step-by-step guide to help you best prepare your data in a CSV:
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‍1 Understand Your Target Structure
- Before starting, have a clear understanding of your Webflow CMS structure. Know which fields you intend to update and their data types (e.g., text, numbers, references).
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2 Consistent Headers
- Your CSV should have clear headers that represent each column. These headers will be used to map data in  PowerImporter.
- Ensure there are no spaces, special characters, or numbers in the  headers.

3. Unique Identifiers
‍- Every record in your CSV should have a unique identifier. Often, this is a 'slug' or 'ID' column. This is crucial for PowerImporter to correctly map and update records in Webflow.
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4. Data Formatting
- Keep date formats consistent (e.g.,  YYYY-MM-DD)
- If you have numeric data, ensure there are no commas, and use a  consistent decimal separator        
- For boolean values, use 'True' or 'False' or '1' and '0'.
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5. Text and Strings
- Ensure text doesn't have unnecessary  spaces before or after the data.        
- If you have data with multiple lines, make sure it's appropriately  quoted.

6. Reference Fields and Multi-Reference Fields
‍- If your Webflow CMS uses reference fields, ensure that the values in your CSV file match the reference values in Webflow. The same applies to multi-reference fields.
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7 List and Array Data
- Decide on a separator for lists or arrays. For example, if you have a 'tags' column, and each item can have multiple tags, you might separate each tag with a semicolon.
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8  Eliminate Unnecessary Columns
- Remove columns from your CSV that you do not intend to import. This minimizes confusion during the mapping process.
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9.  Check for Missing Data
- Go through your CSV to ensure there are no missing values in essential columns. Depending on the importance, either fill them in or remove records with missing values.

10. Encoding and File Format
- Save your CSV in UTF-8 encoding to  ensure special characters are preserved.        
- Ensure your CSV is saved with a '.csv' extension.

11. Backup and Test
-Before importing, always have a backup  of both your original CSV and your Webflow data.        
- Consider testing the import process in PowerImporter before running the sync. You can do it in one click.

12. Data Validation
- Tools like Microsoft Excel or Google Sheets have data validation options. Use these to ensure data consistency. For instance, if a column should only contain numbers, set up data validation to reject non-number inputs.

13. Documentation
- Especially if working in teams, document any transformations or changes made to the original dataset, so there's clarity about how and why certain decisions were made.

By thoroughly preparing your CSV data, you reduce the chances of errors and hiccups during the PowerImporter sync setup and data synchronization process. It ensures a smoother and more efficient data integration experience.

While manual sync is the default mode in PowerImporter, you have the option to establish a schedule for automatic synchronization at specified intervals.
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For instance, you can configure PowerImporter to perform the sync every 5 minutes (depending on your PowerImporter plan), ensuring your content is consistently current without manual intervention.

Watch our demo video here to visualise the step-by-step guide.
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Step 1: Access the Sync Schedule Settings
> Log in to your Power Importer account.
> Navigate to your sync, then click on "Schedule".
Please note the "Schedule" button only appears once you have completed one manual sync. This is to minimise the risk of errors during the automatic sync.
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‍Step 2: Set Your Schedule Preferences
> Time Zone: Select the time zone that applies to your schedule. This ensures that the sync occurs at the correct time relative to your location.
> Start Time: Determine when you want the first sync to start. Set this time using a 24-hour format. For example, if you want the sync to start at 3 PM, input '15:00'.
> Repeat Interval:
Decide how frequently the sync should repeat. You can choose to repeat the sync every few hours or minutes depending on your needs, and on your PowerImporter plan.
If you choose to sync at a frequency that your plan does not match, you will see an error message.
For example if you subscribed to a Starter plan, and you try to sync every 5 minutes, you will see a message prompting you to upgrade your plan, because the Starter plan only allows an hourly auto-sync.
To check which frequency your plan allows, go to this page.
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‍Step 3: Consider the Email Notification Option
‍PowerImporter offers the option to receive email notifications if something goes wrong. This feature will alert you via email if the system encounters any issues during the automatic sync process. We recommend that you tick that box to enable it. The emails will be sent to the email address associated to your account.
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‍Step 3: Enable Automatic Sync
‍Once you've set your time zone, start time, and repeat interval, enable the automatic sync by clicing on"Create Schedule".
This will activate the schedule, meaning the system will automatically sync your data according to the preferences you've set.

With these steps, you should be able to set up an automatic sync schedule in Power Importer, simplifying your Webflow syncing and ensuring your data is always up-to-date.

Keep in mind that with an automatic sync schedule in place, manual sync options are not available anymore.
This is to ensure that your data remains consistent and the automated process works efficiently.
If you want to go back to manual syncing, you will need to delete your sync schedule.

To change the schedule of your sync in PowerImporter, you need to cancel any existing schedule first, and then create a new one.

Whatch our demo video here to visualise the step-by-step guide.
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Here’s how to change your automatic sync schedule:
1. Navigate to the details page of the sync you wish to reschedule.
2. Look for the red “Cancel schedule” button
3. Click on “Cancel schedule” to remove the current schedule. Confirmin the pop-up window when prompted.
4. After cancellation, the blue “Schedule” button will become available again, allowing you to create a new schedule for your workflow. You can then follow the steps described in the section above this one.
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If you want to go back to manual syncing, you will need to delete your automatic sync schedule.
Here’s how to cancel your automatic sync schedule:
1. Navigate to the details page of the workflow you wish to reschedule.
2. Look for the red “Cancel schedule” button
3. Click on “Cancel schedule” to remove the current schedule.
4. After cancellation, click on the "Sync" button for a manual sync.

How it works:
The Public Sync URL allows you and your team to perform data syncs without the need to log into the PowerImporter website. A simple click on a URL initiates the sync process instantly.
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The 3 ways you can use the Public Sync URL feature
1. Direct Sharing: Share the URL directly with your team. This is ideal for teams who need quick, easy access to initiate a sync without navigating through additional interfaces.
2. Embedding in Tools: Embed the URL in Airtable or within an <iframe>. This works best in scenarios where you want to integrate syncing capabilities seamlessly within your existing digital workspace.
3. As a Webhook: Use the URL as a Webhook with a POST method for automated syncing. This is particularly effective for automated workflows where data needs to be synced in real-time or on a scheduled basis.
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Benefits:
This feature offers swift and straightforward syncing operations. It also eliminates the need to share PowerImporter account details with your team members, enhancing security.
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Important Consideration:
This tool should be used with care. Once a sync is initiated via the Public Sync URL, there is no "undo" option, and no additional checks are performed. It's ideal for routine syncs with well-verified data but requires cautious use to avoid unintended syncs.
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Here's a step-by-step walkthrough:

‍1. Direct Sharing:
- Navigate to the Public Sync URL creation page on PowerImporter.
- Generate the URL and copy it.
- Share this URL directly with your team members via email, messaging apps, or your preferred communication tool.
- Team members simply click the URL to initiate an immediate sync.
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2. Embedding in Airtable or an <iframe>:
- After generating the Public Sync URL, embed it into an Airtable base or within an <iframe> on your internal site or dashboard.
- This can be done by inserting the URL in the embed code section of Airtable or the source attribute of the <iframe> tag.
- Users can then sync data directly from within these platforms, integrating seamlessly into your existing digital environment.
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3. Using as a Webhook with a POST Method:
- Set up the Public Sync URL as a Webhook endpoint in your system or the third-party service that supports Webhook functionality.
- Configure it to use a POST method, ensuring that it triggers a sync upon receiving a specific data payload or at predetermined events.
- This setup is ideal for automated, real-time syncing or for executing syncs at scheduled intervals, minimizing manual intervention.

And that's it! This is how you can effectively use the PowerImporter Public Sync URL feature to sync your Airtable database and Webflow CMS.

Watch this video for a step-by-step runthrough by Marc, or go to this page for even more detail, including how to cancel your Public Sync URL.

Method 1: Generating a New URL to Replace the Previous Public Sync URL (This will invalidate the previous URL)

1 Log In to Your Dashboard:
- Navigate to your PowerImporter dashboard and log in with your credentials.
2 Access the Public Sync URL Section:
- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed
3 Generate a New URL :
- Click on "Regenerate new". This action will automatically invalidate the previous URL.
4 Confirm the Action:
- You will be prompted to confirm your decision. Confirm that you want to generate a new URL.
5 Distribute the New URL:
- Share the newly generated URL with your team or embed it as needed.

Method 2: Revoking the Existing URL to Cancel the Previous Public Sync URL (Without creating a new one)

1 Log In to Your Dashboard:
- Navigate to your PowerImporter dashboard and log in with your credentials.
2 Access the Public Sync URL Section:
- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed
3 Choose to Revoke:
- Click on "Revoke"
4 Confirm Revocation:
- A prompt will appear asking you to confirm the revocation of your URL.
5 Confirm to proceed
Upon confirmation, the Public Sync URL will be revoked and will no longer initiate syncs.

Both methods provide a secure way to control and manage your Public Sync URL, ensuring that you have the flexibility to manage your syncing processes effectively. Remember to communicate any changes to your team to prevent confusion or unintended sync attempts!

Understanding Item Order with PowerImporter
‍When using PowerImporter to sync your data from Airtable to Webflow, the order of items as they're created or synced isn't inherently controllable through PowerImporter. This is due to the way PowerImporter processes data in bulk actions. However, there are workarounds within Airtable and Webflow that allow you to manage the order of your items effectively:
‍Method 1: Using a Number Field
‍1. Create a Number Field in Airtable: Add a new field to your Airtable base, formatted as a number. This field can represent the desired order of your items when they appear in Webflow.
2. Sort in Webflow: After syncing your Airtable base with Webflow through PowerImporter, use Webflow's sort functionality within the collection list settings to sort items based on the number field you've created.
‍Method 2: Using Time Created for Sorting
‍1. Create a Formula Field in Airtable: If you want to sort items by the time they were created, add a formula field in your Airtable base using the `CREATED_TIME()` formula.
2. Map the Field in PowerImporter: Ensure this new formula field is mapped in PowerImporter to correspond with a field in your Webflow CMS.
3. Sort by Time Field in Webflow: Utilize the sort feature in Webflow to organize your collection items based on the mapped formula field, which reflects the creation time.
‍Additional Tips:
> Initial Setup: When setting up your sync for the first time, it's helpful to plan out how you want your items ordered to ensure smooth sorting in Webflow.
> Data Consistency: Maintain consistent use of the ordering field in Airtable for new entries to keep your Webflow collection organized as new items are synced.

Webflow's CMS doesn’t natively support multi-select options in the same way Airtable does.
However, you can achieve a similar function by utilizing multi-reference fields within Webflow and syncing them through PowerImporter from your Airtable base.
‍Here's how you can set it up:
‍1. Create a Separate Table: In Airtable, you'll need to have a dedicated table that contains all the possible options for your multi-reference field.
2. Link to Records: In your main Airtable table, add a "Link to a record" field that connects to your options table. This will act as your multi-reference connection.
3. PowerImporter Mapping: Within PowerImporter, map both the main table and the options table to the corresponding structures in Webflow, ensuring that the "Link to a record" field in Airtable corresponds with the multi-reference field in Webflow.

Currently, PowerImporter imports items directly to your Webflow CMS and publishes them live.
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If you're looking to have your items imported as drafts, here's what you need to know: PowerImporter does not have an option to import items into Webflow as drafts. All items imported are immediately live on your Webflow site.

If you have items in your Airtable database that are not ready to be be published,  we recommend that you use the Views functionality to filter out records that are not ready to be published.
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This way when you sync with PowerImporter, you only sync the items that need to be published.

PowerImporter offers a range of subscription plans tailored to the scale of your Webflow integration needs.
When deciding on the right plan, consider the following:
One Subscription Per Website: Each Webflow website you wish to sync with requires a separate PowerImporter subscription.
CMS Item Volume: Select a plan based on the number of CMS items you intend to synchronize with Webflow, not the total number of records in your Airtable base.
For example: if you have a total of 500 records in Airtable but are syncing only 100 to Webflow for Website A, a Starter plan would suffice for that website.
Carefully assess your CMS item requirements per website to ensure you choose the most cost-effective plan that meets your needs. You can downgrade and upgrade anytime in your PowerImporter account.

PowerImporter's CMS-item limit refers to the maximum number of unique records that can be actively managed and synced to your Webflow site within your current plan. This is a cumulative total, not a monthly allowance, meaning you can have up to 500 records in total at any given time for the Start Plan, 2,000 for the Growth Plan, and 10,000 for the Premium Plan.
‍Managing Your CMS-Item Limit:
‍1. Continuous Syncs: You are free to modify and sync the records contained within this limit as many times as needed. The frequency of updates does not affect the limit.
2. Strategic Planning: To stay within this limit, plan your Airtable base structure and Webflow CMS collections carefully. Prioritize and maintain only essential records.
3. Regular Reviews: Regularly review your synced items to ensure that you are not exceeding the limit. Archive or delete records in Airtable that are no longer needed.
‍What If You Exceed the Limit?Limit Exceeded Notification:
If you exceed you CMS item limit, PowerImporter will notify you with a warning message, and additional records beyond the limit will not be synced.
To manage more items, consider upgrading to a higher plan with a larger item limit. This can be done directly through your PowerImporter account settings.
‍Need Help or Want to Upgrade? For assistance with optimizing your record management or if you're considering an upgrade and need advice, our customer support team is here to help.

Changing your email address is simple and secure. Just follow the steps below:
1. Access Account Settings:- Go to the ‘Account’ page within your PowerImporter dashboard.
2. Request Email Change:- Enter your new email address.- A confirmation link will be sent to the new email address to verify the change.
3. Confirm Your New Email:- Check your inbox for the confirmation email.- Click on the link provided to confirm the change. That's it!
What Happens Next?
Once confirmed, you'll be able to log in to PowerImporter with your new email address.
Password Reset: You can also use your new email to reset your password if needed.
‍Don't Forget to Update Your Billing Email in Stripe:
‍Your billing email is managed separately through our payment processor, Stripe. Go to the ‘Subscription’ page in your PowerImporter account and click on "Manage Subscriptions." to access the Stripe billing portal.
Scroll down and find "Billing information > Update information" under the Billing section to change your billing email. Don't forget to save!

Cancelling your account with PowerImporter is easy.
First you will need to know whether you are on a free plan or on a paid plan. You can check if you have a subscription by going to your subscriptions page here.
Once you know which situation you are in, follow the guide below.
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‍For Users on a Free Plan (no subscriptions):

1. Access Your Account:
‍Go to your PowerImporter Account Settings.
2. Delete Your Account:
‍Click on the "Delete my account" button. This action will lead to the permanent deletion of your account and all associated data.
3. Confirm Deletion:
‍You will be prompted to confirm your decision. If you're sure, proceed with confirming the deletion. Please note this will delete all data and syncs you had set up in PowerImporter. They cannot be retrieved after the deletion.

Please note that if you previously held a PowerImporter subscription, and then cancelled it, you will need to follow the process below for users with a paid plan.

For Users on a Paid Plan (1 subscription or more):

1. Cancel your subscription(s):
First you will need to cancel all your PowerImporter subscriptions by going to your subscriptions dashboard here
> Manage subscriptions > Cancel plan.
2. Contact Customer Service:
Once you have cancelled your subscriptions, send an email to help@powerimporter.com expressing your wish to cancel your account. Include the email address associated with your account so our team can identify your account as quickly as possible.
‍3. Account Deletion:
‍After checking that all your subscriptions are cancelled, the customer service team will proceed with the deletion of your PowerImporter account. Please note this will delete all data and syncs you had set up in PowerImporter. It cannot be retrieved after the deletion.
4. Confirmation:
‍You will receive a confirmation email once your account has been successfully deleted.